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Support Ticket
Submit a ticket for technical issues or framework inquiries. Staff replies via email.
Script Documentation
Browse detailed configuration guides, exports, dependencies, and video walkthroughs.
Common Solutions Before Opening a Ticket
Most FiveM script and startup questions can be resolved in seconds by reviewing these key steps.
Cfx.re Keymaster Match
Verify that your server license key was generated on the exact same Cfx.re account that purchased the asset. Escrow will not decrypt on mismatched keys.
Dependency Order
Always ensure ensure ox_lib and ensure oxmysql are placed before COREX scripts in your server.cfg.
Console Logs Ready
When submitting a bug or error report, please include your txAdmin live console output or F8 client error logs for fast resolution.
Operating Hours & Response SLA
Our engineering team responds in under 2 hours on average. Staff is active daily from 09:00 to 23:00 UTC (7 days a week).
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